Whether it's a slow leak that's been eating your subfloor for weeks or a flooded basement at 2am, our New Boston crews are already moving. Hirex Water Damage sends licensed technicians straight to your New Boston address with extraction equipment already loaded and running.

Hirex Water Damage started because homeowners in New Boston, MI kept telling us the same story: a national hotline picked up, put them on hold, and then subcontracted the job out to whoever was cheapest and closest. Every technician on our New Boston roster is a Hirex Water Damage employee, not a gig-app contractor pulled from a random directory.
Our senior technicians are IICRC-certified and have worked everything from a clean supply-line break to a full sewage backup, so Basement Flooding in New Boston isn't a side service we tacked on — it's the reason the company exists. Full liability coverage and New Boston, MI licensing back every job we take, so you're protected from the moment our truck pulls into the driveway.
Our New Boston, MI-based equipment cache means drying gear is already close by, not stuck in a truck three states away.
Anyone in New Boston who has had a supply line fail overnight knows the real cost isn't the leak itself, it's how long the standing water sits before someone with the right equipment arrives. That's the gap Hirex Water Damage was built to close, one New Boston call at a time.

Water damage doesn't always look dramatic at first — some of the costliest New Boston jobs we've handled began as a small, easy-to-miss problem. Here's what tells us a property needs professional attention rather than a mop and a fan:
If you're nodding along to any of these, get ahead of it now rather than later — our New Boston dispatcher will give you an honest read on urgency, not a sales pitch.
Whether it's one bedroom carpet or an entire flooded commercial floor, our New Boston crews scale the response to match the loss — nothing gets a cookie-cutter response.
Our New Boston units run truck-mount extraction pumps that pull thousands of gallons per hour, cutting standing-water time from days to hours. Every extraction job includes moisture mapping so we know exactly which materials are still holding water once the visible flooding is gone.
Once water is out, we bring in commercial air movers and LGR dehumidifiers, positioned using psychrometric readings rather than guesswork, with daily drying logs so you can see the numbers improving, not just take our word for it.
On the residential side in New Boston, we handle the flood-cut, subfloor checks, and content pack-out so your home is ready to rebuild, with clear photo documentation at every stage for your insurance claim.
New Boston businesses and property managers get a dedicated project lead, after-hours crews, and equipment scaled to square footage rather than a single-crew response — we know a flooded lobby or a leaking unit above tenants below has to move fast.
Category 3 blackwater calls for full PPE, antimicrobial treatment, and disposal of anything porous that touched the contamination — our New Boston crews are trained for exactly that protocol.
On top of standard drying, our New Boston crews treat affected materials to reduce mold risk and will be upfront if a section needs specialist remediation.

We quote the job before equipment gets plugged in, so there's no surprise line item buried in the final invoice.
Local staging inside New Boston, MI means New Boston response times usually beat the national average by a wide margin.
Our paperwork is built to match what adjusters expect, and we'll speak with your insurer directly on your behalf.
Final moisture readings have to hit dry-standard before we consider a New Boston job done, and getting there again is on us, not you.
Our New Boston team asks a handful of targeted questions so the truck that shows up already has the right gear loaded.
A licensed technician heads to your New Boston address with extraction and drying equipment already loaded.
We remove standing water first, then map moisture and position air movers and dehumidifiers based on the readings.
Daily moisture checks continue until every affected material reads dry, and you get a complete report at the end.

Our New Boston technicians use moisture meters at the start and the end of every job, and the final number has to hit the dry standard before we leave. If a callback shows lingering moisture within 30 days of a completed job, we return and correct it at no additional charge.
That's not a marketing line — it's written into every New Boston work order we issue. We try to send the original technician back for any follow-up so you're not re-explaining the job to someone new.

"Water heater blew at midnight and the Hirex Water Damage crew had extraction equipment running before 1am. Genuinely fast." — Danielle R.
"I didn't touch the claim paperwork once. They sent it straight to the adjuster with photos and moisture logs attached." — Marcus T.
"Appreciated getting real numbers each day instead of someone just saying 'looks good' and packing up." — Priya S.
"Our restaurant flooded from a line break in the kitchen and they had us back open in three days flat." — Aaron W.
"Sewage backup is not a fun call to make, but the crew treated it professionally and explained the whole containment process." — Lena G.
"The quote matched the final invoice exactly. No surprise charges tacked on at the end." — Sam O.
Local staging inside New Boston, MI typically gets a New Boston technician on-site inside an hour or two, depending on traffic and time of day.
We always quote first. You'll see a written estimate for the New Boston job before any drying equipment starts running.
Our New Boston on-call rotation covers water extraction, drying, and blackwater cleanup any hour of the day or night.
Yes, we document everything with photos and moisture readings and can communicate directly with your adjuster.
We rely on moisture meters and psychrometric readings, not a guess, before signing off on a New Boston job as complete.
Blackwater and sewage response is a core part of what our New Boston team does, not a job we sub out.
If it's safe, shut off the water source, move electronics and valuables away from the affected area, and avoid the space if standing water is near outlets.
Yes, we regularly respond to commercial and multi-unit losses in New Boston, including retail, restaurants, and office space.
Typical drying time runs 3-5 days for a New Boston home, though a job that sat unaddressed longer can take longer to fully dry.
Quick extraction and drying in New Boston significantly lowers mold risk, since spores need sustained moisture over roughly a day or two to establish.
We stand behind every New Boston job with a documented dry-standard guarantee and a 30-day callback policy.
We cover New Boston and the surrounding zip codes listed below, plus neighboring communities throughout New Boston, MI.
Our New Boston dispatch covers the full city plus a wide radius of surrounding zip codes, backed by additional crews staged throughout New Boston, MI for larger losses. If your address falls inside or near New Boston, a Hirex Water Damage crew can typically respond the same day.
— Embedded service-area map for New Boston, New Boston, MICall now and speak with a real New Boston dispatcher, not a national call center.
Call +1-844-234-5373